FAQs (Frequently Asked Questions )

Do I receive an invoice with my order?

Yes this is attached with the order confirmation email sent to you after order placement and also included with the actual package that you will receive

What happens after ordering?
  • We process your order and pack it. This usually happens within 48 hours of order confirmation.
  • Once your order is dispatched, you will receive an email with a tracking number along with the name of the logistics provider.
  • In most cases this will be Fedex for Cash-on-delivery orders and Bluedart or India Post (for non-serviceable areas) for prepaid orders.You will be able to log on to their respective websites to track your order.
  • Most orders are delivered within 4-7 business days.
  • We are unable to entertain requests to deliver products on particular days or timings as we depend on third parties for logistics
  • Any queries regarding your order or logistics related issues should be emailed to support@rainas.in
How long will the delivery take?

It takes 24-48 working hours to dispatch the product and 4-7 working days to deliver the product. We are unable to entertain requests to deliver products on particular days or timings as we depend on third parties for logistics.

Which payment methods are accepted?

We currently accept the following modes of payment – debit/credit cards, net banking, Instamojo and Cash on Delivery

What are the delivery charges?

There are no delivery charges for orders to be delivered within India.

Why to Shop With Rainas

The key success to Rainas is the quality of products. Everything that you buy online is exclusive.