Returns & Refund Policy

Thanks for shopping at Rainas.If you are not entirely satisfied with your purchase, we’re here to help.


  1. You have 7 days to return an item from the date of receiving, in case the product is damaged.
  2. To be eligible for a return, the item must be unused and in the same condition that you received it in.
  3. The item must be in the original packaging.
  4. The item needs to have the receipt or proof of purchase.
  5. No returns unless the product is damaged or has a manufacturing defect.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or bank account(or original method of payment).
You will receive the credit within 10 days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return the item, kindly contact us : or cal us on 9582550600